Chambers Guide to the legal profession 2010 lists Underwoods as one of the leading employment and personal injury firms. About the firm it says:

Underwoods is a highly influential flagship firm and a model for other law firms. It provides a superlative service and with its unparalleled standards of client care Underwoods’ glowing reputation is fully deserved.

Excellence and personal service are combined with an innovative and commercial approach and the firm provides clients with secure websites for 24-7 access to their files. Underwoods specialises in civil litigation and is particularly well known for its employment, commercial, costs and public and administrative law work.

It is unique in giving clients an appeal procedure to a QC funded by Underwoods Solicitors in the event of a client being unhappy about terms of settlement in a fixed fee or contingency fee case, and in publishing its monthly fee-earner audit results on its website and paying £50 every time the firm’s four core client care promises are not met.

It is in a league of its own in terms of client care. It is one of the very best firms and now has significant commercial and tax-planning practices. It has Investor in People accreditation. Kerry Underwood leads a team of highly talented specialist solicitors.

The firm is a consultant to Commonwealth governments, government departments, local authorities and law firms large and small.

Kerry Underwood is a former Employment Judge and is a fellow of the Chartered Institute of Arbitrators.He is a well known writer and appears frequently on radio and television and his ground breaking work is reflected in his inclusion in the International Dictionary of Biography and De Brett’s People of Today.

Robert Males is an expert on stress at work claims and represented the successful claimant in Dickins v O2, the leading Court of Appeal authority. He lectures for a number of concerns and is a member of the Civil Justice Council’s Working Party on Fixed Costs, and is a fellow of the Institute of Advanced Legal Studies. He was nominated as Best Trainer at the LawCareers.Net/Trainee Solicitors Group Awards.

John Bartholomew is partner in charge of the Commercial Department specialising in all aspects of commercial property work as well as general business advice and tax planning for individuals.

The firm participates in the work of Toynbee Hall. The firm actively supports the Lord’s Taverners charity.

The Legal 500 for 2010 (the current issue) says of Underwoods Solicitors:

This highly ranked and innovative firm is prominent in a number of areas, including employment law, family law, civil litigation and personal injury, as well as commercial services and consultancy work.

It also handles probate and tax and wills and conveyancing. By offshoring work to South Africa, the firm has maintained extremely high standards, both in terms of client care and legal advice, while cutting fees sharply. In particular, its fixed fee of £499 for any conveyancing, whatever the value of the property, is proving to be very attractive to clients. The firm’s service standards are widely recognised to be unmatched by any other firm. Overall, it is one of the very best law firms and its glowing reputation is fully deserved.

Read the partner's profiles on the Legal 500 website:
Kerry Underwood
Robert Males
John Bartholomew

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